Frequently Asked Questions
If your question isn’t answered from the prompts below, please send an email to lauraannesbakehouse@gmail.com
and we will do our best to respond within 48 hours.
Thank you!
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You can find all of the information on how to place an order here.
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We offer porch pick-up for customers who have pre-ordered and paid in full through Tock, our ordering platform.
Our major intersection is: Montevideo Rd. & Glen Erin Dr., Meadowvale, Mississauga, Ontario L5N.
Our full address will be shared with you in the confirmation email once your order is placed. -
You will find your order on the small table on the front porch. (We will be upgrading to a more permanent structure in the near future.)
Your first name and first initial of your surname will be clearly labelled on the front of the bag/bags, as well as the quantity of bags in your order (for example: 1/2, 2/2).
Your order will be placed on the table 15 minutes before your scheduled pick-up time. Please be sure to arrive on time.
If there is inclement weather or you do not see your bag on the front porch, please ring the doorbell and Laura will assist you.
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Click on the main heading “Our Products” and each product has an Ingredients List attached to it.
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Yes! Please read our Storage & Freezing Guidelines here for all of the information.
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Never refrigerate your bread as it can make the bread become stale more quickly, dry and tough, and may cause your bread to lose its lovely fresh grain flavour.
Please read through our storage recommendations here. -
No, we do not offer a delivery service, only porch pick-up.
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We don’t sell our sourdough starter. It’s the bread and butter of our small business (literally!) as we continue to grow so we’re quite protective of it.
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Unfortunately we do not offer gluten-free bread at this time due to the gluten-free flour we were using being discontinued.
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If you would like to cancel your order, please refer to our Terms & Conditions here.
If you would like to reschedule your order, you must contact us a minimum of three days before your scheduled pick-up. Please send an email to lauraannesbakehouse@gmail.com and include your name and TOCK order number (this can be found in your order confirmation email).